Support Forum

[ads_green]

Hi,

Is it possible to support task details editing on the iPhone/iPad browser?


The HTML editing field is read only on all browsers I can find on the app store and it would be really useful to be able to respond to tasks whilst mobile.

I even tried pasting data using the 'paste from text' buttons and it accepts the details into the popup but it doesn't update the field when pressing 'update'

Thanks

[admin]

It seems like it's a problem with TinyMCE, full text editor. We'll try to upgrade it in 4.0.11 or 4.0.12

[ads_green]

Looks like a similar problem with IE9 - have to run it IE8 compatibility mode for the text editor to work.

Looking at the TinyMCE site they don't have a definitive solution to this and simply disable the editing if it detects an Ipad/IPhone type browser.

Maybe the quick fix would be to have a trackstudio option to disable the tinyMCE editor or disable it by agent?

[admin]

It's difficult to disable it, because HTML required. But I can confirm issue with IE9, going to fix it soon.

[jpavoni]

With version 4.0.17 this solved the iPhone / ipad support? I am doing a new search tool that can meet the requirement of flexibility to generate monitoring circuits, provided primarily for LDAP users that can access and query tasks ipad from a given state of progress from google calendar is displayed.
I hope you understand my question, and I look forward to a prompt response.
Best regards.

[Petr]

Hello. We did some fixes with TinyMCE editor, but we can not verify as it works in Ipad/Iphon. Just don't have it.
if you have it can you check it ? we will thank you for it very much.

Yours faithfully.

[Asplin]

I am using iPhone 4s and i am facing some problem whenever i trying to instal Track Studio in it it always give error. can any body tell me can it ios 5 support Track Studio app.

[Petr]

Hello. Could you show some errors or logs?