Support Forum

[Simon H]

We have a filter which we use a lot, but for one user it is not showing any tasks. For everyone else, including people with the same authority, it works fine.
We have another filter, identical data selection but a different sort order. This works correctly for her, as do all other filters that I have tried. She has permission to see the tasks. We have tried logging in with different browsers and on a different computer. There is the same behaviours on any node (task) in the tree.

[admin]

We have a filter which we use a lot, but for one user it is not showing any tasks. For everyone else, including people with the same authority, it works fine.
We have another filter, identical data selection but a different sort order. This works correctly for her, as do all other filters that I have tried. She has permission to see the tasks. We have tried logging in with different browsers and on a different computer. There is the same behaviours on any node (task) in the tree.

Can you send me anonymized database backup + how to replicate ?

[admin]

Please check this release. Also, you should open problem filter and save it again


=====================================================

SA x32 for Windows:
http://download.trackstudio.com/tse-40/ ... indows.exe

SA x32 for Linux:
http://download.trackstudio.com/tse-40/ ... nix.tar.gz

SA x64 for Windows:
http://download.trackstudio.com/tse-40/ ... ws_x64.exe

SA x64 for UNIX:
http://download.trackstudio.com/tse-40/ ... x64.tar.gz

WAR:
http://download.trackstudio.com/tse-40/ ... o_4018.zip

[Simon H]

We have upgraded to version 4.0.18
I opened the filter definition. Made a change. Saved. Changed it back. Saved.
Original problem still exists

Created a new identical filter (with a different name). It works.
Looked in the database and found the original filter has 3 extra records in gr_fvalue table. Database dump attached.

Problem is solved because we will rename then use the new filter.