Support Forum

[tsman]

Dear Support!

In my company/department I am responsible for Trackstudio customization.Now I am looking for a complex filter solution.

We use "BugTicket" and "DevTask" and "SupQuestion" categories all of them have their own workflow, armed with the "USER" type custom field : "involved people"

I'd like to do filter which:
1. list all BugTicket and DevTask and Sup Question ;
2. Iam the ASSIGNEE of the task OR I am in the "involved people" user list. ; <--- here is what Iam looking for
3. where task are in running status

I would be very convenient for everyone to see hher/his own task in one filter.

Any other solution would be appreciated.


thanks in advance

[Petr]

Hello.
Well It is a real basic task. You need to create a calculated UDF, which checks this condition.

You can use a script like this.

Code: Select all

return sc.getUserId().equals(task.getHandlerUserId()) || ((List) task,getUdfVallue("your_name_of_udf")).contain(task,getHandlerUserId()) ? 1 : 0;


So far you should set this condition on your filter.

[tsman]

Hello Petr !

Just to clarify my question I attached the filter photo.
Involved people is already a calculated value, contains all the previous assignees

REQUIRED LOGIC:
Category in set[BUG,DEVTASK,SUPPORTQUESTION] AND
State in set [.../ongoing] AND
(Assignee in set [--Me--] OR
involved People(wfBUG) in set [--Me--] OR
involved People(wfDEV) in set [--Me--] OR
involved People(wfSUP) in set [--Me--] OR
)

Is the calculated UDF is still a solution ?

[Petr]

Yes It is. You should use a calculated field. I understand that it degrades a system performance but we can not solve this task another way. Right now we don't have a full implementation of Boolean logic like OR XOR.

[tsman]

well, I cant find any posibility in the filter options where I could define UDF.

UDF, can be defined at WORKFLOW level and for certain TASKS/TASK NUMBER level. At these levels the calculated field cant join UDF values from different task, only the task and its childs and so on.

Am I rigth, or still misunderstanding . Which one sholud I use?

[Petr]

I recommend you to use UDF which is defined to TASKS/TASK NUMBER.
Actually you misunderstood about how to use it.
Calculated UDFs can get data from all tasks. When you or filter views the task calculated UDFs calculate data for particular task.
Just try it. Don't worry if you can not understand how it works inside.

[tsman]

Hello Pter !

I will try your solution, as soon as our Java programmer get in work again.

Till that, thanks for your supoort which is really helpful !!!